AFTER SALES SERVICE

1.  Warranty free from defects in material, manufacturing & workmanship for the promised years from date of purchase(For our warranty period, please refer to our warranty card attached on your case)

2.  No charge will be incurred for repairing manufacturing defects during the period of warranty card.( Accessories & parts under warranty are limited to trolley handle, lock & wheel.) The freight cost caused by the service is not included in the warranty

3.  Charges will be incurred for the followings, included but not limited to costs of material accessories, service, freight and transportation to & from repair stations
           a. Damages caused by airlines or other carriers, please claim with relevant carriers. then contact to service center for repair
           b. This warranty does not cover any damages caused by misuse, neglect, abrasion, accidents, exposure to extreme temperatures, solvents, acids, water normal wear & tear .

4.  Product parts lost and the repair of damage caused by abnormal use is not included in the warranty

5.  Our company will be responsible for giving maintenance for charge out of the warranty period. Product can still be repaired at charge after warranty periods

6.  Please show this couplet and the purchasing invoice before getting fixed

7.  Conwood reserves the final right to interpret the terms and conditions